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Entries for The Institute's UK Customer Satisfaction Awards are now LIVE!

The UK Customer Satisfaction Awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations from across the UK can enter and will be judged by industry experts, business leaders and academics.

Entries are complimentary and open to The Institute's members and non-members. Please download the Awards criteria here.
Please see our Top Tips file to help you fill out and submit the entry. 

The awards ceremony takes place on the evening of 7 March 2023, following The Institute's industry-leading Annual Conference.

To download entry forms, please complete the form below πŸ‘‡

The categories are as follows:

  • Kantar - Best Customer Experience 
  • Pension Insurance Corporation - Customer Satisfaction Innovation 
  • TLF Best Customer Satisfaction Strategy 
  • Best Customer Service Partnership 
  • Customer Service Changemaker 
  • Customer Commitment Award B2B
  • Customer Commitment Award B2C
  • Customer Feedback Strategy
  • Customer Service Professional of the Year 
  • Sustainable Customer Service 

Sponsors

Conference 2023 sponsors - website  image (2000 Γ— 400px) (1)

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