UK Customer Satisfaction Awards 2020

The categories are as follows:

Best Application of Technology
Best Customer Experience
Best Customer Satisfaction Strategy
Best Customer Service Co-Creation/Collaboration
Best Return on Customer Service Investment
Best Use of Customer Insight
Changemaker Award
Customer Commitment
Customer Feedback Strategy
Customer Focus Award – Large enterprise
Customer Focus Award – SME
Customer Satisfaction Innovation of the Year
Customer Service Strategic Leadership
Employee Engagement Strategy of the Year
Quality Service Provider of the Year