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Entries for The Institute's UK Customer Satisfaction Awards are now LIVE!

The UK Customer Satisfaction Awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations from across the UK can enter and will be judged by industry experts, business leaders and academics.

The awards ceremony takes place following The Institute's industry-leading Annual Conference.

Deadline for submission: 21 May 2021

The categories are as follows:

  • Changemaker Award
  • Customer Satisfaction Innovation of the Year
  • Employee Engagement Strategy of the Year
  • Sustainable Customer Service Award

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