Register to receive a free copy of the latest UK Customer Satisfaction Index report on 5 July 2022
The nation's customer service barometer
🚀 Latest UK Customer Satisfaction Index results launched in:
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The UK Customer Satisfaction Index (UKCSI) is the national barometer of customer satisfaction published twice a year by The Institute of Customer Service since 2008. It is an independent, objective benchmark of customer satisfaction on a consistent set of measures on over 272 organisations and organisation types in 13 sectors.
In this UKCSI, we assess how customer experience, behaviours and preferences have changed. The research includes key learnings and implications for organisations.
Get your free copy of the UKCSI report when it is published 👇
